Employers - Claim Information

Our claim department is dedicated to providing superior services to policyholders and ensuring every injured worker is treated with dignity and respect. It is our objective to assist in the direction and ultimate outcome of claims through early intervention and the use of available medical and rehabilitation resources.

Beacon understands how critical it is for injured workers to get well and back to work while keeping claim costs down and improving overall productivity for our policyholders. We will work with employers to establish safe, practical return to work policies, so injured employees can return to safe, effective working conditions as soon as possible. Beacon Mutual has the largest and most experienced workers’ compensation claim and legal staffs located in Rhode Island.  Our local resources work directly with the best medical providers in the state and with the best claim processing vendors in the nation to provide the most responsive, professional and cost-efficient claim services in the marketplace.

Our experienced team of licensed claim representatives is available to evaluate and resolve claims in a timely manner, while adhering to the highest standards, values and guiding principles. The Beacon claim staff evaluates workers’ compensation claims to determine compensability; communicates with involved parties including employers, injured workers, attorneys and providers. Our team reviews medical and legal documents to direct claim handling; educates parties regarding their benefits and rights under RI Workers’ Compensation Law; and pays appropriate indemnity as well as  “reasonable and necessary” medical treatment in accordance with the law – all while managing the expense associated with claim handling.

If you have questions, please contact us or visit Frequently Asked Questions (FAQs).