Payment FAQ

Premium is calculated based upon the rate for the business classification code (or combination of codes) that best describes your operations. The National Council of Compensation Insurance (NCCI) is the national organization that determines the class codes for your operation. Each class code has a rate per $100 of payroll that is multiplied by your total estimated annual payroll for that code. Other rating factors may also affect your premium such as your safety practices and experience modification factor.

Payments are accepted by e-check, credit or debit card, online or by phone. Process payment by echeck to waive your installment fee. Checks may be mailed to the Beacon Mutual lockbox. See the mailing address on your invoice.

Yes. Make checks payable to The Beacon Mutual Insurance Company, include the original invoice coupon, and send to the lockbox.

To make a payment online, you should create a BEACONNECT account. To create an account, visit https://beaconnect.beaconmutual.com and click Create an Account. Enter your Beacon Mutual account number, policy number, and Federal Employer Identification Number (FEIN). Then click I’m a Policyholder. Follow the prompts to create your new BEACONNECT account. Once you are registered, select Make a Payment. You may also pay as a guest without logging into BEACONNECT, but you will have limited functionality.

You may set up automatic payments online or by phone by calling 833-326-7022 and select option 4 to speak with a customer service representative. To set up automatic payments online, log in to BEACONNECT, select Auto-Pay from the Make a Payment drop-down menu or on the Payment Options page. We recommend that you schedule Auto-Pay at least one week before the payment due date.

Log into your BEACONNECT account, and view the My Billing tab for payment history and invoices. If you do not see the My Billing tab, ask your Key Contact or call the Beacon Help Desk at 401-825-2650. If you are the Key Contact, you can add the Admin role to your profile. Select Manage Users from the top menu.

The online system is updated nightly with your most recent information. Log into BEACONNECT to view your invoices on the My Billing tab.

All payments received before 3:00 pm EST will be posted on the same day. Payments received after 3:00 pm EST will be processed on the following business day. Payments entered on Saturday, Sunday, and holidays will be processed on the next business day.

Yes. You may select from three different payment amounts when you pay online or by phone: Minimum Amount Due, Account Balance, or Other Amount. The Account Balance reflects all activity since your last invoice as well as future installment. Please note that the Minimum Amount Due must be paid by the due date. Payments not received by the due date are subject to the cancellation provisions in your policy.

If your payment was scheduled using Auto-Pay, you can edit the payment details online. Log into BEACONNECT, select Auto-Pay from the Payment drop-down or Payment Options page, and click Stop Auto-Pay. If your future payment was scheduled using One-Time Pay or scheduled by phone, contact PSN at 833-326-7022 and speak to a customer service representative.

Because your privacy is important to us, your banking information is recorded directly into the Payment Service Network (PSN) and is not stored by Beacon Mutual.

Beacon does not charge a fee to make your payment online. However, a policy installment fee still applies if you previously selected an installment plan on your policy. By choosing to make your payment by e-check, Beacon will waive the installment fee.

For any questions related to your policy or premium amount, please contact your agent. Your agent name and phone number can be found on your invoice.

Visit www.beaconmutual.com/payments and select the pay as guest option to securely make a payment online. You can also pay by phone at 833-326-7022 or send a check to the lockbox using the coupon on your invoice.